What information do we collect?
The types of personal information that Mont collects will depend on the nature of your dealings with Mont:
- instruct Mont to provide you with legal advice;
- have business dealings with us (whether as one of our suppliers, or as a regulator we deal with, or in the context of a transaction); or
- enquire about or apply for employment with Mont.
The personal information we will collect from you will usually include your name, title, address and e-mail address and contact numbers (telephone, fax, mobile). If necessary, for the purposes of providing advice to you, or for providing you with other information (such as email updates), sometimes we may collect other personal information from you, such as the areas of our practice which you are interested in. However, we do not collect personal information that we do not need.
We endeavour to collect personal information directly from the individuals concerned. However, if this is not practicable, we may collect personal information about individuals from third parties, including from publicly available sources. If we do, we will take reasonable steps to ensure that the individuals concerned are made aware of the collection of their information.
How does Mont use Personal Information?
Mont’s policy is only to use personal information collected from business contacts for the business purpose for which it was collected.
Mont needs to collect personal information so that we can provide our services and conduct our business. We may also collect personal information so that we can communicate firm developments, including advertising services that we offer, to our clients. If, at any time, you do not wish to receive these kinds of communications, please let us know using the contact details below.
Will your Personal Information be given to anyone else?
Mont does not host or store your personal information outside Australia.
Mont does not sell, rent or trade personal information about you to or with third parties. We may disclose your information outside of Mont to:
- our service providers, agents and contractors from time to time that provide services to us and/or help us to provide and market our services to you;
- specific third parties authorised by you to receive information held by us; and
- other persons, including government agencies, regulatory bodies and law enforcement agencies;
- As otherwise required or authorised by law.
Some of these vendors or other parties may receive or store your information in overseas locations.
Using our website
While we do not use your browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your device.
Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
How do we store and keep your information secure?
We may hold your personal information in either electronic or hard copy form. We use a variety of physical and electronic security measures to keep your personal information secure from misuse, interference, loss or unauthorised use or disclosure. For example, we restrict physical access to our offices, employ firewalls and secure databases, password protect our IT systems, frequently update our anti-virus software and conduct regular audit and data integrity checks. All of our employees are also bound to keep your personal information secure and treat it as confidential.
However, we cannot guarantee the security of your personal information. The internet is not a secure environment. If you do use the Internet to send us any information, including your email address, please be aware that it will be sent at your own risk.
Accessing or correcting your personal information
You are able to:
- request access to personal information we hold about you;
- ask us to update or correct any information that is inaccurate, incomplete or outdated; and
- opt-out of receiving direct marketing communications from us.
You can do any of these things by contacting the Mont Privacy Officer using the contact details below.
If you request access to your personal information or ask us to correct or update information about you, we may need to verify your identity. In some circumstances, there may be a valid reason for us to deny your request to access or correct your information. If we do this, we will tell you why.
Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will deal with all requests for access to personal information or complaints as quickly as possible and will endeavour to get back to you within a reasonable timeframe.
If you would like more information concerning how we handle your information or our approach to privacy, or to exercise any of your rights outlined above, please contact us here. Address your question to The Mont Privacy Officer.